baji666's Privacy Policy

1 Introduction and Scope

baji666 is an online betting and casino platform that provides services to users in Bangladesh. This privacy policy sets out what information we collect from you through our website, mobile application, and related services, how that information is processed, and in what circumstances it may be shared with third parties.

This policy should be read together with baji666's Terms and Conditions, as both documents form part of the agreement between you and us. By using our platform, you are considered to have agreed to the terms described in this privacy policy.

This policy applies to users in Bangladesh. baji666's services are available only to individuals aged 21 or older — minors are not permitted to open an account or use the services.

2 Information We Collect

We may collect different types of information depending on the nature of your relationship with us. Each category is described in detail below.

2.1 Registration and Identity Information

When you create an account on baji666, we collect the following information:

• Full name (as on your national identity card)
• Date of birth (for age verification)
• Mobile number and email address
• Permanent address in Bangladesh
• National identity card number or passport number (where required)

2.2 Financial Information

We collect payment-related information to process deposits and withdrawals. Transactions on our platform can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Transaction history, amounts, and payment method details are stored securely.

2.3 Technical and Usage Information

Certain information is collected automatically when you visit our website or app, such as:

• IP address and device type
• Browser and operating system information
• Cookies and session data
• Time and duration of website visits
• Pages visited and click patterns

2.4 Gaming Activity Information

Your betting and gaming history, win/loss records, bonus usage details, and VIP level activity are stored. This information is used to improve your experience and to support responsible gaming.

3 How We Use Your Information

baji666 uses the information it collects for specific, legitimate purposes. The main uses are listed below:

3.1 Account Management

Information is used to create and manage your account, verify your identity, maintain login security, and assist with account recovery.

3.2 Service Delivery and Improvement

Information is used to process deposits and withdrawals, issue bonuses, operate gaming services, and analyse and improve platform performance.

3.3 Security and Fraud Prevention

We analyse information to detect and prevent fraudulent activity, money laundering, and other unlawful conduct. We reserve the right to take action where multiple accounts are operated or unusual transactions are identified.

3.4 Customer Support

A history of support interactions provided via live chat or email is retained, which helps us resolve your issues in the future.

3.5 Responsible Gaming

We monitor your gaming behaviour and, where necessary, set limits or send awareness messages. In accordance with our responsible gaming guidelines, we analyse information with your well-being in mind.

4 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the baji666 website and app. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, save betting slips, and handle security tasks. Declining these cookies will prevent certain key features of the website from working.

4.2 Performance and Analytics Cookies

These cookies are used to evaluate website performance, identify errors, and analyse user behaviour. They allow us to continually improve the quality of our service.

4.3 Cookie Controls

You can control or delete cookies through your browser settings. Please note that declining certain cookies may mean that some features of our platform do not work as expected.

5 Data Sharing and Third Parties

baji666 does not sell or rent your personal information. However, information may be shared with third parties in specific circumstances:

5.1 Payment Processors

The transaction information needed to process deposits and withdrawals is shared with payment processors including bKash, Nagad, Rocket, Upay, and banks. These parties use the information only for payment processing and are governed by their own privacy policies.

5.2 Technology and Service Providers

The minimum information needed to operate the services is shared with game providers, IT service providers, and cloud storage providers. All such parties operate under strict confidentiality agreements.

5.3 Legal Obligations

We may be required to disclose information in response to a court order, legal claim, or a lawful request from a government authority. In such cases, only as much information as the law requires is disclosed.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. This privacy policy will continue to apply in such cases.

6 Data Security Measures

baji666 applies industry-standard technologies and practices to secure your information. Our security framework is as follows:

6.1 Encryption

Our platform uses SSL (Secure Sockets Layer) technology, which encrypts all information transmitted between your browser and our servers. Payment information is stored using specially secured methods.

6.2 Access Controls

Access to your information is granted only to staff who need it to carry out their professional responsibilities. Every access is logged and regularly audited.

6.3 OTP Verification

OTP verification is used for account changes, password resets, and withdrawal approvals, which prevents unauthorised access.

6.4 Security Audits

Regular security assessments and penetration testing are carried out so that potential vulnerabilities can be identified and resolved quickly.

7 Data Retention Period

baji666 retains your personal information only for as long as is necessary to provide services and meet legal obligations.

• Active account data — retained for as long as the account remains active.
• Financial transaction records — retained for at least five years from the date of the last transaction.
• Closed or suspended account data — retained from the date of closure for the period required by applicable law.
• Customer support communications — retained for up to three years, depending on relevance.

Once the retention period ends, information is securely deleted or anonymised.

8 Your Rights

You have the following rights over your personal information. To exercise these rights, please contact our support team.

8.1 Right of Access

You may request a copy of the personal information we hold about you. We will provide it within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Many details can be updated directly through your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to fulfil this request in full.

8.4 Right to Object to Processing

You may object at any time to your information being processed for marketing purposes. In that case, we will stop sending promotional communications.

8.5 Submitting a Complaint

If you have a complaint about how we handle your information, please contact us directly in the first instance. For general questions, we recommend visiting our FAQ section, which contains answers to common questions about data protection.

9 Protection of Minors

baji666's services are available only to individuals aged 21 or older (21+). We do not knowingly collect personal information from minors.

Age is verified at registration, and if an account holder is found to be under 21, that account will be closed immediately and the associated information will be deleted.

If you believe a minor has opened an account on our platform, please notify our support team.

10 Policy Changes and Contact

We may update this privacy policy from time to time due to changes in our services, legal requirements, or business reasons. For significant changes, we will notify you via your registered mobile number or email.

An updated policy takes effect from the date it is published on the website. Continued use of the platform after a change is considered your acceptance of the new policy.

10.1 Contact

If you have any questions, concerns, or requests regarding this privacy policy, you can reach us through our 24/7 live chat support, or write to us by email:

[email protected]

Our support team is available in both Bengali and English, seven days a week, 24 hours a day. To learn more about our company, visit the About Us page.